It is important to us that our clients and dogs are happy. The situation has to be right for you and your new Pup. So where an animal is returned to Royal Springer Spaniel Pups within 3 days of sale, for any reason not supported by a statement from a veterinary practitioner, Aussie Tropibear must take back the animal and refund 75% of the purchase price. (We will refund 100% in this situation.) We will also support you throughout any issue that you are having – Please talk to us!